Intermediate Listening Practice

Online Trouble

Listen to a customer speaking to telephone support. Answer the questions choosing either "True", "False" or "don't know" if the information isn't included in the recording.

speaker icon

If the audio player above doesn't work, click here to download the audio file.


1. Jackie was surprised that David had problems placing his order.

    true

    false

    don't know

2. David needs to order the software for his office.

    true

    false

    don't know

3. Jackie gives him the 25% discount even though he's not ordering online.

    true

    false

    don't know

4. The Mac version is more expensive than the Windows version.

    true

    false

    don't know

5. Jackie tells David that the free microphones are usually not very good quality.

    true

    false

    don't know

6. The company offers free shipping.

    true

    false

    don't know

7. David buys both versions of the software.

    true

    false

    don't know

© 2001-2024 esl-lounge.com