Elementary Business Reading

Etiquette on Calls

In today's working environment, phone and video calls have become . Whether you're working from home or in the office, knowing how to behave during calls is essential . Below are some tips to help you improve your etiquette on both phone and video calls.

Be on Time

Just like in-person meetings, it's important to be punctual for phone and video calls. Being late can . Always join the call a few minutes early, so you're ready when it starts. This also gives you time .

Keep Background Noise to a Minimum

If you're on a phone or video call, try to be in a quiet place. Background noise can be very distracting for everyone on the call. If you can't find a quiet spot, . This will stop others from hearing unwanted sounds, like typing or conversations in the background.

Dress Appropriately

Even if you're working from home, it's important to dress professionally, especially for video calls. Wearing appropriate clothes . You don't need to wear formal clothes, but avoid wearing anything too casual, like pyjamas.

Pay Attention

During calls, especially video calls, it's important to give your full attention. Avoid multitasking, like checking emails or working on other tasks, while someone is speaking. Active listening and focusing on the conversation .

Speak Clearly and Listen

When you're speaking on a call, make sure you speak clearly and at a reasonable pace. This helps others understand you better. It's also important to listen carefully when others are speaking. Don't interrupt, and . If you're unsure when to talk, you can use polite phrases like, "May I add something here?" or "Can I ask a quick question?"

Use Good Body Language on Video Calls

Body language is important, especially during video calls. Sit up straight, make eye contact with the camera, and avoid moving around too much. This makes you look engaged and professional. Smiling occasionally and nodding when appropriate can also show that you're paying attention and agree with what's being said.