Advanced Business Vocabulary

Crisis Management Definition Matching

For each gap, write the number of the correct definition.

  1. contingency plan
  2. damage control
  3. resilience
  4. stakeholders
  5. response team
  6. reputation
  7. social media
  8. transparency

1. The overall public perception of a company.

2. The ability of a business to recover from difficult situations.

3. A plan developed in advance to handle potential crises.

4. Platforms used to communicate directly with the public and address concerns.

5. Individuals or groups with an interest in a company's actions or decisions.

6. Efforts made to limit the long-term negative impact of a crisis.

7. Being open and honest in communication, especially during difficult situations.

8. A group of people assembled to manage a crisis.

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