Advanced Business Vocabulary

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  1. contingency plan
  2. damage control
  3. resilience
  4. stakeholders
  5. response team
  6. reputation
  7. social media
  8. transparency

1. The overall public perception of a company.

2. The ability of a business to recover from difficult situations.

3. A plan developed in advance to handle potential crises.

4. Platforms used to communicate directly with the public and address concerns.

5. Individuals or groups with an interest in a company's actions or decisions.

6. Efforts made to limit the long-term negative impact of a crisis.

7. Being open and honest in communication, especially during difficult situations.

8. A group of people assembled to manage a crisis.

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