Advanced Business Reading

The WFH War

For each space in the text, write the number for the correct heading. There are THREE extra you do not need.

  1. The Human Connection Factor
  2. The Economics of Remote Operations
  3. Performance Metrics Under Scrutiny
  4. Navigating the Hybrid Challenge
  5. Flexibility as a Performance Driver
  6. Building Corporate Identity at Distance
  7. Balancing Autonomy and Oversight
  8. Adapting to Evolving Workplace Norms

The WFH War


Proponents of work-from-home (WFH) policies argue that allowing employees flexibility increases productivity and job satisfaction. "People are more efficient when they can design their own work environment," claims John Riley, an HR consultant. A recent survey found that 70% of workers preferred a hybrid or fully remote model. Companies embracing this shift also report lower office costs and improved employee retention.


On the other hand, critics of WFH warn that it dilutes workplace loyalty and camaraderie. "In-person collaboration fosters stronger team relationships," says Caroline Hayes, CEO of a marketing firm. She argues that the best ideas come from spontaneous office interactions. Additionally, some fear that remote workers may become less invested in their company's culture over time.


Productivity is a central issue in the WFH debate. While some studies show that remote workers can be more productive, others reveal a drop in focus and efficiency when workers are left unsupervised. "Remote work requires strong self-discipline, and not everyone is cut out for it," says Greg Franklin, a business analyst.


For companies that opt for a hybrid model, balancing the needs of remote and in-office employees is a challenge. "We had to invest in better technology to ensure seamless communication between our remote and in-office staff," explains Susan Patel, director of operations at a tech company. Without proper management, hybrid arrangements can lead to confusion, miscommunication, and feelings of exclusion for those working remotely.


Despite these challenges, many believe that flexible working is here to stay. "The future of work is about choice," says Lisa Garrett, a labour economist. She suggests that companies who resist flexible models may struggle to attract top talent in the coming years. As new generations enter the workforce, expectations around flexibility will likely increase, making WFH a norm rather than an exception.

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