Business English >> Advanced Reading >> Short Texts: Policies & Guidelines
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Advanced Reading
Short Texts: Policies & Guidelines
Read the short texts and choose the best answer for each question.
Policy on Data Confidentiality
As part of our commitment to safeguarding client information, we have updated our data confidentiality policy to comply with the latest industry regulations. Employees are required to handle sensitive data with the utmost discretion, ensuring that no unauthorised personnel gain access. This includes securing physical documents in locked cabinets and using encrypted digital platforms for all communications. Any breach of this policy will result in immediate disciplinary action, which may include termination of employment. Furthermore, employees are required to undergo annual data protection training to remain compliant with evolving regulations. Non-compliance will be addressed during performance reviews and could affect overall ratings.
1. What consequence might an employee face for failing to follow the data confidentiality policy?
a) Disciplinary action, possibly including termination.
b) Receiving a warning which will go on performance reviews.
c) Temporary suspension without pay for a week.
Company Ethics Guidelines
Our company is committed to maintaining the highest ethical standards in all business practices. Employees are expected to act with integrity, honesty, and fairness, both internally and externally, when dealing with clients, suppliers, and colleagues. Any form of discrimination, harassment, or unethical behaviour will not be tolerated, and employees are encouraged to report any concerns to the HR department immediately. In addition, employees must avoid conflicts of interest by declaring any external business activities that could interfere with their responsibilities. Violation of these guidelines will be met with strict disciplinary measures, as outlined in the employee handbook.
2. What action must employees take to avoid a conflict of interest?
a) Sign a confidentiality agreement each year.
b) Declare any outside business interests that could affect their work.
c) Avoid taking any side jobs outside of the company.
Sustainability Policy
Our sustainability policy aims to reduce the environmental impact of our operations through eco-friendly practices. This includes reducing waste by minimising paper usage, recycling office materials, and encouraging employees to use public transportation whenever possible. Furthermore, the company is committed to sourcing materials from environmentally responsible suppliers. Employees are also encouraged to participate in company-sponsored sustainability initiatives, such as tree planting and beach clean-up events. By integrating sustainability into our business strategy, we aim to contribute positively to the environment while also enhancing our corporate reputation.
3. Which company practice is encouraged by the sustainability policy?
a) Using only electric vehicles for work travel.
b) Minimising paper usage and promoting recycling.
c) Obliging employees to take part in sustainability initiatives.
Remote Work Policy
The remote work policy, updated in response to the ongoing shift towards flexible working arrangements, outlines the expectations for employees working offsite. Employees are required to maintain regular communication with their teams via virtual meetings and are expected to be available during core business hours. Furthermore, remote workers must ensure that they have access to a secure internet connection and comply with the company's data protection protocols. Performance will be evaluated in line with the company's usual standards, and any deviation from expected productivity levels will be addressed during one-on-one meetings with supervisors. The policy also includes guidelines on reimbursement for home office expenses, which must be pre-approved by management.
4. What is a key requirement for remote workers?
a) Using personal devices to access company systems.
b) Turning up to the office on a semi-regular basis.
c) Staying in contact with teams during set hours.
Conflict Resolution Policy
The company's conflict resolution policy is designed to ensure that any disputes or misunderstandings between employees are handled in a fair and timely manner. Employees are encouraged to address minor issues informally with the parties involved before escalating matters to management. In cases where formal mediation is required, HR will arrange a structured session with all relevant parties. The goal is to foster an open dialogue that leads to a resolution beneficial to all. Any employee who feels their concerns have not been addressed adequately may request a follow-up meeting with senior management. Documentation of all formal resolutions will be kept on record, in accordance with company procedures.
5. What is the initial step employees should take when resolving minor disputes?
a) Try to speak individually with the other person first.
b) Request formal mediation to avoid a problem getting worse.
c) Get in contact with HR.
Travel and Expense Reimbursement Policy
Employees are entitled to reimbursement for business-related travel expenses, provided that all claims are submitted with valid receipts. This includes transportation, accommodation, and meal costs incurred during work trips. Claims must be submitted within 30 days of the travel date, using the company's expense management system. Any travel outside of normal working hours should be approved by a supervisor in advance. Failure to adhere to the guidelines could result in delayed or denied reimbursement.
6. Which condition must be met for business travel expenses to be reimbursed?
a) Claims must be submitted within 60 days of travel.
b) Travel expenses must include only necessary meal costs during work trips.
c) Receipts must be provided for all expenses claimed.
Workplace Health and Safety Policy
The company is dedicated to providing a safe and healthy workplace for all employees. This includes maintaining clean and hazard-free office spaces, as well as ensuring that all employees are trained in emergency procedures. Employees are encouraged to report any safety concerns to HR or the designated safety officer immediately. Furthermore, the company regularly conducts safety audits and fire drills to comply with legal health and safety standards. Employees are required to participate in these drills and must familiarise themselves with the evacuation routes.
7. What is a key responsibility of employees regarding workplace safety?
a) Reporting any worries they have to the relevant department.
b) Performing their own informal inspections.
c) Setting up emergency procedures for their own departments.
Social Media Usage Policy
To protect the company's reputation, employees are expected to use social media responsibly. Posting confidential information, making negative comments about the company or clients, and engaging in inappropriate online behaviour are strictly prohibited. Employees must also avoid presenting personal opinions as those of the company. Any breach of this policy may result in disciplinary action. Employees are encouraged to review the full social media guidelines, available in the employee handbook, and reach out to HR with any questions.
8. What action is prohibited by the social media usage policy?
a) Posting about personal hobbies on social media.
b) Posting private company information online.
c) Posting opinions on social media.
