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Advanced Reading

Project Implementation Review 2

Answers:

1. Staff turnover reached 38% during implementation
2. The Centre of Excellence was initially temporary
3. Local champions were originally seen as unnecessary
4. Legacy system complexity was underestimated
5. A three-month discovery period is now mandatory
6. 92% of requirements were ultimately met
but evolved into a valuable permanent resource 2
despite significant human and financial costs 6
but saved $1.2 million in development costs 3
leading to $12.8 million in budget overruns 4
resulting in expensive contractor engagement 1
to prevent repeat system documentation issues 5

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