IT Manager Letter

Answer Key

1. What specific improvement has been made to the network performance?
Answer: c) Speed has improved by 300%

2. What can be inferred about InnoTech's previous IT infrastructure?
Answer: a) It was experiencing reliability and speed issues

3. Why did John specifically mention accessing files from phones?
Answer: c) To emphasise the modern, flexible working culture

4. How will employees verify their identity under the new system?
Answer: a) With a password and phone code

5. What practical problem does the new storage system solve?
Answer: b) The need to carry USB drives

6. What appears to be John's main concern in writing this email?
Answer: c) Ensuring employee buy-in and acceptance of changes

7. What specific security software has been implemented?
Answer: c) anti-virus

8. How can employees arrange their training?
Answer: a) Through the HR portal