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Business English
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Intermediate Reading
IT Manager Letter
Read the text and then choose the best answer for each question.
Hello everyone,
I'm John, the IT manager at InnoTech. I'm writing to share some exciting updates about the improvements we've made to our IT systems. Our main goal is to boost efficiency and create a better working environment for everyone.
Over the past month, we've completely upgraded our computer network infrastructure. You may have already noticed that files are loading much faster and video calls are running more smoothly. In fact, our network speed has improved by 300%, which means significantly less waiting time and fewer frustrating delays during your workday.
One of our biggest changes is the implementation of Microsoft OneDrive as our new cloud-based storage system. This means you can now access your work files securely from your phone, home computer, or any device with internet access. No more emailing files to yourself or carrying USB drives around!
Security is always a top priority, which is why we've introduced two-factor authentication. This means that besides your password, you'll need to enter a code sent to your phone to access company systems. While this extra step takes a few seconds, it's essential for protecting our sensitive data from hackers. We've also installed new anti-virus software across all company devices to defend against ransomware and other cyber threats.
We know these changes might seem overwhelming at first. That's why we're organising hands-on training sessions next week in Meeting Room A. You can sign up for a session through the HR portal. We're confident that once you're familiar with these new systems, you'll find your daily work much easier and more efficient.
Best regards,
John
1. What specific improvement has been made to the network performance?
a) Network coverage has doubled
b) Storage capacity has increased
c) Speed has improved by 300%
2. What can be inferred about InnoTech's previous IT infrastructure?
a) It was experiencing reliability and speed issues
b) It was completely outdated
c) It had been recently upgraded
3. Why did John specifically mention accessing files from phones?
a) To promote the company's new app
b) To encourage overtime work
c) To emphasise the modern, flexible working culture
4. How will employees verify their identity under the new system?
a) With a password and phone code
b) With fingerprint scanning
c) With an ID card
5. What practical problem does the new storage system solve?
a) Slow internet speeds
b) The need to carry USB drives
c) Email storage limits
6. What appears to be John's main concern in writing this email?
a) Meeting security compliance requirements
b) Justifying IT expenditure
c) Ensuring employee buy-in and acceptance of changes
7. What specific security software has been implemented?
a) firewall
b) password manager
c) anti-virus
8. How can employees arrange their training?
a) Through the HR portal
b) By emailing John
c) By visiting IT support
