Crisis Management - Answer Sheet

1. The company's reputation was severely impacted after the scandal broke out in the news.

2. During a crisis, maintaining transparency with all affected parties is crucial to retain trust.

3. A contingency plan should be developed in advance to prepare for unexpected crises.

4. The company assembled a response team to handle the situation and communicate with the media.

5. One of the key priorities during a crisis is managing communication with stakeholders.

6. Many companies use social media to address concerns quickly and communicate directly with the public.

7. Executives must focus on damage control efforts to minimise the negative impact of a crisis.

8. Businesses that show resilience in difficult times are more likely to recover quickly.